Cox Communications and Cablevision’s Optimum switched spots on Netflix’s U.S. ISP speed index, which respectively ranked them as the No. 2 and No. 3 ISPs on the April index, released Monday. Cox’s average speed rose to 3.49 Mbps in April, up from 3.43 Mbps in March and 2.9 Mbps a year ago. Cablevision’s Optimum also saw its average speed rise to 3.48 Mbps from 3.46 Mbps in March and 3 Mbps a year ago. Verizon FiOS retained the No. 1 spot on the April index with an average speed of 3.55 Mbps, while Bright House remained in fourth place with an average of 3.46 Mbps. AT&T’s DSL service and CenturyLink both rose two spots on the April index to Nos. 11 and 12, while Windstream dropped three spots to No. 14. Bell Canada remained the top ISP on Netflix’s Canada ISP index with an average speed of 3.64 Mbps. Netflix said it now ranks the speeds of ISPs in 29 nations, having added measurements for Australia and New Zealand in April.

The U.S. Public Interest Research Group Education Fund and the Center for Digital Democracy are hosting an event inspired by Frank Pasquale’s new book The Black Box Society on Monday at Public Citizen’s D.C. office. FTC Bureau of Consumer Protection Director Jessica Rich will discuss what policymakers need to do to ensure the use of digital data tools complies with applicable consumer protection laws. “Every day, corporations are connecting the dots about our personal behavior -- silently scrutinizing clues left behind by our work habits and Internet use,” according to Harvard University Press, the book’s publisher. “The data compiled and portraits created are incredibly detailed, to the point of being invasive.” Pasquale, a University of Maryland law professor, will give a keynote address to open the event. Co-Director of the New Economy Project-NYC Sarah Ludwig and Other98.com Communications Director Alexis Goldstein will join Pasquale for a panel discussion on how to empower citizens and consumers in a digitally data-driven economy. The event begins at 9 a.m. and ends at noon. In-person attendance is limited, and a live stream of the event is available.

The Rural Utilities Service and NTIA plan a May 20 webinar on the efforts of President Barack Obama's Broadband Opportunity Council to seek comment on how federal agencies can promote broadband deployment, adoption and competition. The webinar will be 4-5 p.m. and open on a first-come, first-served basis, with attendees asked to register by May 13, said a notice Wednesday on the webinar.

The FCC said it plans a webinar series aimed at helping seniors take advantage of broadband-enabled technology. The first session, called "Get into the Act ... Online," will be May 28, 1-2:30 p.m. Subsequent webinars will target digital literacy, broadband adoption and other issues affecting seniors, the FCC said Wednesday.

Katherine Race Brin was named FTC chief privacy officer, succeeding Peter Miller, Chairwoman Edith Ramirez said Wednesday. Brin's job will be "to ensure that the FTC complies with our privacy obligations,” Ramirez said. The CPO “coordinates efforts to implement and review the agency’s policies and procedures for safeguarding all sensitive information, and chairs its Privacy Steering Committee and the Breach Notification Response Team,” the agency said in a news release. Before becoming acting CPO, Brin was senior adviser to the director of the Consumer Protection Bureau, where she worked on legislative and policy matters involving privacy, security and technology, the FTC said. From 2007 to 2014, Brin was a staff attorney in the Division of Privacy and Identity Protection and “played a key role in many of the FTC’s most significant privacy and data security cases,” the agency said.

The tech industry, including her own company, "needs to do a lot more when it comes to diversity,” Google Vice President-People Operations Nancy Lee said in a blog post Tuesday. Google embedded engineers at historically black colleges and universities, partnered with Hollywood to inspire girls to work in the computer science industry, built local initiatives to introduce coding to high school students from diverse communities, and expanded its employee unconscious bias training, Lee said. “But these programs represent only a sampling of all the work that is going on behind the scenes,” Lee said. “If we’re really going to make an impact, we need a holistic plan.” Google’s four-part plan includes hiring diverse workers by doubling the number of schools where Google recruits; fostering a fair and inclusive culture by raising awareness around unconscious biases; expanding the pool of technologists by teaching kids the basics of coding and inspiring girls to work in computer science; and bridging the digital divide by ensuring more underrepresented communities have access to the benefits of the Web, Lee said. “Meaningful change will take time,” she said. “We’re gradually making progress across these four areas, and we’re in it for the long term.”

The value of the global digital content market will reach $154 billion annually by 2019, an almost 60 percent increase over the market’s value in 2014, Juniper Research said Tuesday. The biggest driver of market revenue in 2019 will be mobile and online games, which should garner about 38 percent of annual revenue that year, Juniper said in a news release about a research report. The researcher forecasts strong growth from online dating services and related apps, including Match.com and Zoosk. The bulk of digital content revenue is now collected post-download, with pay-per-download now accounting for 10 percent of revenue, Juniper said. The firm said consumers are now more interested in having access to digital content across a variety of platforms than in downloading content to one device. Over-the-top providers like Amazon and Google are in a prime position to capitalize on consumer demand for multidevice access to content via new cloud-based storage and access services, Juniper said.

Amazon and JetBlue said JetBlue will begin allowing Amazon Prime customers later this year to use its free in-flight Fly-Fi Wi-Fi service to access Amazon’s online video and music library. JetBlue had restricted HD video streaming to customers who bought the airline’s $9-per-hour premium Wi-Fi service because of capacity issues. JetBlue customers who don’t subscribe to Amazon Prime will be able to use Fly-Fi to buy and stream Amazon Instant Video content, the companies said Tuesday. Fly-Fi connectivity will be available in all of JetBlue’s Airbus A321 and A320 aircraft this year, and in all Embraer E190 aircraft in 2016, the airline said. JetBlue said it has no plans to block customers from using other streaming services like Netflix via Fly-Fi, but won’t be able to guarantee connectivity.

U.S. policies are continuing to aid the Internet’s exponential growth 20 years after the start of the commercial Internet, said John Morris, NTIA Office of Policy Analysis and Development director-Internet policy, in a Friday blog post. The National Science Foundation Network (NSFnet) was decommissioned April 30, 1995, ending the last restrictions on commercial traffic and “paving the way for the commercial use and private governance of the Internet,” Morris said. Key U.S. policies that have resulted in strong Internet growth include trusting in private sector innovation and a reliance on multistakeholder Internet governance, he said. NTIA and the Internet Policy Task Force have continually emphasized multistakeholder governance, including supporting ICANN’s ongoing process of spinning off its Internet Assigned Numbers Authority functions, Morris said. Other important U.S. policies have included “strong” IP rights policies, promoting high-speed broadband access and laws that protect against undue regulation like Communications Act Section 230, “which protects online platforms against claims arising from hosting information posted by users and other third parties,” Morris said.

“Tech jobs are creating significant opportunities for non-Asian minorities,” but not women, said a Progressive Policy Institute report by PPI Chief Economic Strategist Michael Mandel and Economist Diana Carew. The report, released Thursday, said from 2009 to 2014 the number of blacks with a college degree employed in the tech industry grew faster than in healthcare. Employment in computer and mathematical occupations rose by 79,000 jobs compared with 76,000 in health care for blacks, a PPI news release said. Hispanics working in healthcare outnumbered those in tech industries, with 104,000 jobs vs. 81,000, but the report’s authors still said it was a significant increase. Women have only 26 percent of college-educated tech jobs, which the report’s authors said isn't an equal share. “Too few science-minded women are pursuing degrees in computer and information science (CIS), choosing instead to study healthcare," the release said. “Policies at the federal, state and local level must encourage more women and minorities to pursue tech careers,” it said. “It is imperative that our nation's higher education system heed labor market signals by providing more pathways into tech jobs,” Carew said.