Cable ISP WOW is "encouraged by [the] progress" of CEO Teresa Elder's condition while she's hospitalized in the Denver area with COVID-19, it emailed us Monday. She had been working remotely since March 16 and was hospitalized Friday, it said Sunday. The company made related personnel moves (see personals section, this issue).

The federal government should let women use telehealth to access an abortion prescription drug Mifepristone during COVID-19, said Democratic attorneys general from California, 19 other states and the District of Columbia. Monday's letter urged the Department of Health and Human Services and Food and Drug Administration to waive or not enforce its risk evaluation and mitigation strategy designation. “Forcing women to unnecessarily seek in-person reproductive healthcare during this public health crisis is foolish and irresponsible,” said California's Xavier Becerra (D). HHS didn't immediately comment. The federal government is facilitating other types of telehealth (see 2003300048).

COVID-19 forced cancellation of the Audio Engineering Society’s May 25-29 convention in Vienna, said the society Monday. Organizers are “working diligently” to put together a “virtualization” of the convention’s technical program as “an engaging, compelling, educational and productive online experience," said AES. The virtual event will feature video presentations of technical program content “along with live- and forum-based dialog with presenters,” it said. Details will be shared as they become available.

Sony by local “mandate” shut down both its consumer electronics factories in Malaysia on March 18, said the company Friday. That the Malaysian plants will stay closed at least through April 14 is expected to have severe repercussions on Sony’s core consumer tech business, it said: The flow of “resources” from Asian suppliers “has become unstable” amid COVID-19. This is having a “wide-ranging impact on the manufacturing of goods” in the consumer audiovisual segment, it said. There has been no “material impact” on making CMOS image sensors, it said. Sony’s main CMOS customers are smartphone makers that rely on supply chains in China, it said. Sony’s four factories in China restarted operations in “increments” beginning Feb. 10, said the company. “Supply chain issues remain, but operations are returning to the level they were before the spread of the virus.” Though recovery in Chinese supply chains “has led to sales gradually returning to normal levels, there is a risk that going forward sales could be impacted by a slowdown in the smartphone market,” it said.

Comscore found “notable year-over-year growth” in households watching over-the-top content and time spent watching on connected TVs and streaming boxes/sticks. March 13-16, households streaming were up 39% on connected TVs, hours up 34%, Comscore reported Friday: Boxes/sticks households rose 47%, hours 20%. Netflix had 37% of traffic, YouTube 21%, Amazon Prime Video 16% and Hulu 12%. "The millions of Americans who are remaining indoors to comply with Coronavirus public health measures are hungry for news and entertainment, and streaming options are an increasingly important piece of the consumption pie along with traditional TV," said Comscore CEO Bill Livek. CTA said Friday more than a third of U.S. households bought tech devices over the past week to help them keep up as they stay at home. Smartphones led the list, with 14% of households purchasing, followed by laptops (12%), TVs (11%), wireless earbuds/headphones (11%) and wired earbuds or headphones (9%). CTA found 42% are using social media platforms more often. A quarter of U.S. households are now buying non-food items online more often, and 12% are considering doing so. As gyms and fitness centers close, 11% of households say they are using health and fitness apps more often.

The FCC Wireline Bureau gave Inteliquent waiver of access arbitrage rules through June 30, in an order Friday on docket 18-155. The company requested waiver in response to increased teleconference traffic stemming from social distancing measures during the COVID-19 pandemic (see 2003180062). It can seek an extension as needed. The LEC terminates traffic for Cisco's WebEx, Zoom and other large clients. Access arbitrage rules targeted companies that have been "generating inflated call volumes to pad their bottom lines," Chairman Ajit Pai said: "They weren’t intended to ensnare companies that, during a national emergency, are experiencing unprecedented call volumes that would push them out of compliance.” Access arbitrage rules were updated in the fall (see 1909260055).

Families with increased demand for in-home connectivity while sheltering in place should check to see if their plans have as much speed as they need, said an FCC consumer guide Friday. It recommended checking download and upload performance using an online speed test. Home equipment issues may be at play, the agency advised: Be sure routers aren't outdated, because some may not be capable of matching speeds of current broadband plans, the guide said, and check Wi-Fi settings.

The FCC approved special temporary authority for 33 wireless ISPs in 29 states to use the lower 45 MHz of the 5.9 GHz band for 60 days during the COVID-19 pandemic. Each WISP must evaluate other operations in the band, including current uses for road safety, and not cause interference, the FCC said Friday. When the grant expires, each must cease operations in the band and “retune equipment to operate in compliance with the Commission's equipment certifications,” the agency said. “The pandemic’s shut-in orders have really increased demand on this nation’s networks,” said WISP Association President Claude Aiken: WISPs are seeing a 35% increase in traffic in peak hour use and 90% are getting customer requests to add more speed to individual plans.

Missouri’s telecom relay service is having higher call volumes and longer calls due to COVID-19, resulting in longer wait times, the Missouri Public Service Commission said Thursday. Average call time is five to eight minutes, up from two to three minutes normally, the PSC said. Missouri relay service provider Sprint reported higher wait times amid the pandemic Wednesday (see 2003250055).

ACA Connects pulled the plug on its postponed 2020 members' summit (see 2003050013), citing COVID-19 concerns. It said Wednesday that it might look later this year at "a streamlined Capitol Hill visit and a mini-summit of some kind ... if the crisis is well behind us and it is clearly appropriate to hold group functions once again." The summit originally had been scheduled for last week. FCC Commissioner Mike O'Rielly tweeted that the cancellation was disappointing "but understandable." He and Commissioner Jessica Rosenworcel were scheduled speakers.