VON Concerned About FCC Know-Your-Customer Obligations

The Voice on the Net Coalition told the FCC that it backs the use of Stir/Shaken to counter robocalls and robotexts but has concerns about know-your-customer (KYC) obligations “and the potential for significant fines for violations of what is obviously a vague standard.” These obligations shouldn't be “defined through enforcement actions,” VON said in a filing posted Monday (docket 17-59).

VON expressed support for a recent FCC NPRM on closing gaps in call authentication for non-IP networks (see 2504280038), saying it “remains concerned about the large number of calls that are signed by originating carriers but unsigned at termination as they make their way through a call chain that includes non-IP networks.” VON added that the FCC should encourage all voice service providers to upgrade to “all-IP” systems.