N.C. AG Stein Seeks Additional ISP Concessions After Helene

North Carolina needs more help from cellphone and internet companies in the wake of Hurricane Helene, Attorney General Josh Stein (D) said Monday. Stein, who is running for governor, asked companies to provide unlimited, high-speed service to people in western North Carolina at no cost for at least two billing cycles. Additionally, Stein asked companies to reimburse customers for charges when they couldn’t use their phones. “I appreciate that many cell and internet providers have been hard at work to restore services in the mountains, and many communities are back online,” said Stein. “But the people of western North Carolina need more help.” Cable companies Comcast and Charter Communications gave free access to Wi-Fi access points during the hurricane, while T-Mobile provided unlimited talk, text and data in many affected areas (see 2409270058).