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Associations Say Robocall AI NPRM Is Really a Notice of Inquiry

Representatives of Incompas and the Cloud Communications Alliance urged the FCC to restructure an NPRM as a notice of inquiry. The NPRM considers consumer protection against AI-generated robocalls. The draft doesn’t “identify or propose any specific technology, making it virtually impossible to meaningfully weigh costs and benefits,” the groups said in a filing posted Thursday in docket 23-363: If, based on comments received, the FCC "commits to specific implementation requirements in a subsequent Report and Order, the two-week window for comment on a public draft would provide industry with insufficient time to respond to detailed proposals or to weigh the costs and obligations associated with deploying AI technologies in their voice service networks.” In addition, the groups said they discussed the importance of IP interconnection to the success of FCC-adopted robocall mitigation and call authentication efforts. The associations met with aides to the five commissioners and staff from the Consumer and Governmental Affairs and Wireline bureaus. Commissioners will vote on it Wednesday (see 2407170055).