ISP Hidden Fees a Sizable Annoyance, Reviews.org Survey Says

Internet service providers' hidden fees have frustrated 41% of Americans, according to a survey by internet and tech reviews site Reviews.org. It said 19% don't know how much they pay for internet, 45% are unaware of what speed plan they have, 47.3% never switched providers, and 40.1% never shopped around for the best speeds. Reviews.org said it surveyed 1,000 Americans in April.