Class Action Alleges Angie’s List Ignores Text-Message Opt-Out Requests

Angie’s List uses unsolicited text messaging to promote its goods and services, and continues to text-message consumers even after they have opted out of the company’s solicitations, a Telephone Consumer Protection Act class action alleged Friday (docket 1:24-cv-22400). Angie’s List also engages in telemarketing “without the required policies and procedures," and its telemarketing personnel lack proper training, Leonardo Aguilar’s complaint said. Aguilar asked to opt out of Angie’s List’s text messaging April 22 when he replied “stop” to one of those messages, according to the complaint, filed in the U.S. District Court for Southern Florida. But the defendant ignored the request, and continued sending the Florida resident multiple text messages through June 17, his complaint said. The text messages advertised home repair and roofing services, it said.