Credit Union Group Seeks Robocall 'Balance' in Rosenworcel Meeting

Officials from trade association America’s Credit Unions (ACU) met with FCC Chairwoman Jessica Rosenworcel about proposals for clamping down on robocalls. “The purpose of the meeting was to discuss how the Commission can best achieve a balance that protects consumers from unlawful calls and scams while also ensuring that credit unions are able to communicate with their members without undue litigation risk or the risk of having their lawful calls inadvertently blocked or mislabeled,” according to a filing posted Thursday in docket 02-278. The group opposed a National Consumer Law Center (NCLC) proposal seeking an automated “opt-out mechanism” on every call containing an artificial or prerecorded voice message. The NCLC proposal is “unnecessary” in light of commission rules, which provide “ample mechanisms for consumers to revoke consent,” ACU said.