Home Warranty Firm Contributes to ‘Barrage’ of Robocalls, Says Class Action

To market its business, Select Home Warranty uses robocalls without first obtaining the required express written consent, “thereby contributing to the barrage of robocalls consumers face,” alleged Derouhe Shegian’s Telephone Consumer Protection Act class action Thursday (docket 2:24-cv-05628) in U.S. District Court for New Jersey in Newark. Shegian was one such target of Select’s robocalls when it phoned her with a prerecorded voice to pitch home warranty insurance packages that it said were selling at historic lows for neighborhoods in her area, said her complaint. At no point did the plaintiff provide the company with her express written consent to be contacted using prerecorded messages, it said. The defendant’s unsolicited prerecorded calls caused Shegian and the class members “actual harm,” including invasion of privacy, intrusion upon seclusion, and intrusion “into the peace and quiet in a realm that is private and personal,” it said.