SelectQuote Denies TCPA Violations, Cites ‘Practices’ It Has in Place to Prevent Them

SelectQuote denies the allegations in plaintiff Jay Stannard’s Feb. 12 class action that it violated the Telephone Consumer Protection Act by using prerecorded telemarketing calls to promote its Medicare supplemental insurance services (see 2402130002), said its answer Wednesday (docket 6:24-cv-00312) ) in U.S. District Court for Middle Florida in Orlando. SelectQuote denies that Stannard is entitled to the relief sought, said its answer. “To the extent that any violations are established, any such violations were not intentional and resulted from a bona fide error notwithstanding the maintenance of routine business practices and procedures reasonably adopted and specifically intended to avoid any such error,” it said. SelectQuote has established and implemented “reasonable practices and procedures to effectively prevent a violation of the TCPA,” it said.