FTC Opens Public Comment on Petition Protecting Consumers' Repair Rights

Comments are due Feb. 2 on a petition asking the FTC to protect consumers’ right to repair products, the agency announced Wednesday. U.S. Public Interest Research Group and iFixit filed a petition for rulemaking in November asking the agency to implement rules making independent repair “easier” and “more widely available.” In addition, they asked the FTC to require makers of parts that routinely wear out ensure there are replacements readily available during a product’s lifespan. An example is batteries. Moreover, consumers should be able to choose repair providers or fix a product themselves, the petition said. Components from “identical devices should be interchangeable without needing manufacturer intervention,” and independent repair shops shouldn’t be forced to share a customer’s personal information with the original manufacturer, they said.