Consumer Groups Seek Changes to Robocall, Robotext Consent Rules

A coalition of consumer advocacy organizations asked the FCC to clarify certain rules on revoking consent for robocalls and robotexts (see 2308150071). The National Consumer Law Center, National Association of State Utility Consumer Advocates, Electronic Privacy Information Center and Consumer Federation of America recommended to Consumer and Governmental Affairs Bureau staff that all prerecorded calls should include an automated mechanism to stop future calls and texts should include a "STOP" option to revoke consent, said an ex parte filing posted Wednesday in docket 02-278. The groups also asked that consumers have a "right to revoke consent even if consent was provided as part of a contract."