Plaintiff Alleges Debt Collector Hounded Her With Calls Meant for Someone Else

Debt collector National Recovery Agency “routinely violates” the Telephone Consumer Protection Act by using an artificial or prerecorded voice to phone consumers without their prior express consent, alleged plaintiff Theresa Soto’s class action Tuesday (docket 2:23-cv-01411) in U.S. District Court for Arizona in Phoenix. Soto estimates the company hounded her with at least 22 debt collection calls intended for an account holder she doesn’t know, said her complaint. She alleges the calls invaded her privacy, intruded into her life and caused “a private nuisance,” it said.