Wash. Class Action Alleges Pizza Hut Engages in Unlawful Text Messaging

Pizza Hut engages in unsolicited text messaging to promote its goods and services, and continues to text consumers after they opt out of the solicitations, alleged a putative class action (docket 2:23-cv-00192), filed Wednesday and docketed Thursday, in U.S. District Court for Eastern Washington in Spokane. Pizza Hut “has caused multiple text messages to be transmitted” to plaintiff Danuel Cortez’s cellphone number, said the complaint. As “clearly demonstrated” by multiple screenshots embedded in the complaint, Pizza Hut doesn’t honor consumer requests to opt out of text solicitations, it said. Cortez tried several times to opt out, but the texts kept coming, it said. Pizza Hut’s failure to honor opt-out requests demonstrates it doesn’t “maintain written policies and procedures regarding its text messaging marketing,” and it doesn’t provide training to its telemarketing personnel, it said. It’s also evidence Pizza Hut doesn’t maintain an internal do not call list, it said. The company didn’t comment Friday.