TCPA Complaint vs. USAA Is 64th Filed Against the Bank Since December 2014

USAA Federal Savings Bank inundated the cellphone of plaintiff Matthew Fairchild with debt collection calls using an automated telephone dialing system and artificial or prerecorded voice in violation of the Telephone Consumer Protection Act, alleged Fairchild’s complaint (docket 3:23-cv-01173) Monday in U.S. District Court for Southern California in San Diego. USAA phoned the San Diego County resident at least 150 times, often two or three times a day, seven days a week, even after his lawyer sent the bank a cease and desist letter demanding that the calls stop, said the complaint, which also alleges violations of California’s Rosenthal Fair Debt Collection Practices Act. Court records show Fairchild’s complaint was the 64th TCPA action filed against USAA since December 2014.