FCC Sends Cease and Desist Letter to Avid for Apparent Illegal Robocalls

The FCC issued a cease and desist letter to Avid Telecom Wednesday, saying the company "apparently originated multiple illegal telemarketing robocall campaigns" for health insurance. The letter noted Avid's response to the Industry Traceback Group claimed its customer who initiated the calls had prior consent, but the customer "failed to make adequate disclosures to obtain consent." The investigation "builds off of the work of state Attorneys General who recently filed a lawsuit against Avid Telecom," which found that the company "sent or transmitted more than 7.5 billion calls" to numbers on the Do Not Call Registry.