DDTC Updates Password Recovery Procedures for DECCS

Users of the State Department’s Defense Export Controls and Compliance System are now limited to five attempts when responding to password recovery questions within the application, the agency said this week. “After the fifth attempt, the account will be locked,” the Directorate of Defense Trade Controls said. Users who are unable to access their DECCS account for this reason should contact the DDTC information technology help desk at ddtccustomerservice@state.gov.