Liberty Mutual Denies TCPA Allegations Involving Calls to DNC-Listed Number

To the extent that Liberty Mutual violated the Telephone Consumer Protection Act, which Liberty denies, such violation “was not intentional and was the result of a bona fide error,” said its answer Tuesday (docket 1:23-cv-10569) in U.S. District Court for Massachusetts in Boston to plaintiff Jeffrey Scott’s March 14 class action (see 2303150043). Scott alleges his number has been on the federal do not call registry since August 2010, yet Liberty phoned him eight times to sell him an insurance policy he didn’t want or need. But Scott’s complaint fails to state a claim on which relief may be granted, and his claims fail because he “consented to the communications alleged,” said Liberty’s answer. “Liberty established and implemented with due care reasonable practices and procedures to prevent violations of applicable statutes,” it said.