Consumer Groups Protest AT&T Seeking Calif. COLR Relief

Public advocates objected to AT&T seeking relief of carrier of last resort (COLR) and other obligations last week. Rural counties objected to the carrier’s application earlier that week (see 2304040030). “AT&T seeks wholesale permission to abandon the guarantee of communications services for an unspecified number of its customers in unknowable areas simultaneously, and in bulk,” said the CPUC’s independent Public Advocates Office. AT&T incorrectly argues that COLR obligations require it to maintain copper, diverting resources from fiber, said PAO: But COLR is technology-neutral. And AT&T’s application breaks with California USF rules, it said. “The Application is so unclear, vague, and factually insufficient that the Commission cannot even begin to determine whether AT&T’s request is in the public interest.” The Utility Reform Network (TURN) and Center for Accessible Technology (CforAT) jointly agreed with PAO that the CPUC should reject the AT&T application. “AT&T has failed to clearly identify which customers, and which areas of its service territory would lose COLR protections,” TURN and CforAT said. “The Commission should not make a determination based on a minimal showing of customer impact for such an important fundamental obligation.” AT&T "submitted applications with the CPUC to start the process for an orderly transition from outdated, copper-based telephone services and network to broadband communications networks," an AT&T spokesperson said. "The proceeding should not be delayed because Californians will be disadvantaged if the network modernization is hampered by outdated regulations of legacy telephone service." AT&T is "firmly committed to ensuring all its customers will continue to have access to reliable voice service," the spokesperson added.