TCPA Plaintiff Sues Bank of America for ‘Abusive’ Debt Collections

Bank of America bombarded plaintiff Robert Wenokur with 25 debt collection calls over three months, and the calls continued despite his giving the bank “certified notice” that they stop, said Wenokur’s Telephone Consumer Protection Act complaint Monday (docket 2:23-cv-02473) in U.S. District Court for Central California in Los Angeles. The bank also sent Wenokur multiple payment demands via email and regular mail despite knowing he was represented by counsel, in violation of California’s Rosenthal Fair Debt Collection Practices Act, it said. The statute prohibits debt collectors from engaging in abusive, deceptive and unfair practices, it said. Wenokur brings the action against Bank of America “for its abusive and outrageous conduct in connection with debt collection activity,” it said. “By enacting the TCPA, Congress intended to give consumers a choice as to how corporate entities may contact them and to prevent the nuisance associated with automated or prerecorded calls,” it said. Bank of America didn’t comment.