FCC Sees Declining Number of Robocall, Caller ID Complaints

The FCC is seeing a reduction in the number of robocall complaints, after peaking in 2018 and 2019, the agency said in a required report to Congress released Friday. The report highlights work the agency did to limit robocalls. The FCC received 100,104 complaints in 2018 concerning provisions in the Telephone Consumer Protection Act restricting use of automatic telephone dialing systems or an artificial or prerecorded voice, the report said. Through the first 11 months of 2022, the number was down to 37,736. The agency recorded 70,866 complaints in 2019 about the use of misleading or inaccurate caller ID information, compared with 37,752 through November.