FCC Says Charter Violated Slamming Rules

Charter Communications must remove any charges racked up by a complainant in the first 30 days after the carrier changed her telecom service provision from Verizon to Charter, the FCC Consumer and Government Affairs Bureau said in an order Wednesday granting the complainant's slamming complaint. Per the order, the complainant ultimately opted not to have service ported over to Charter, but Verizon never received notification about the cancellation.