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DDTC Experiences Delay in Service Tickets

November 9, 2022 |Other U.S.

The State Department’s Directorate of Defense Trade Controls said Nov. 7 it was running into a “delay generating customer service cases from the DDTCCustomerService@state.gov email” and Defense Export Control and Compliance System tickets. DDTC said it has since resolved the problem. Questions can be directed to the Help Desk at 202-663-2838 and the Response Team at 202-663-1282.