Charter Called Number Listed on DNC Registry Since 2008: TCPA Suit

Cedar Park, Texas, resident Brady Bennett has had his cellphone number listed on the do-not-call registry since November 2008, yet Charter Communications inundated him with “a multitude” of telemarketing robocalls, soliciting the sale of Spectrum cable, phone and internet services, in violation of the Telephone Consumer Protection Act, alleged his complaint Wednesday (docket 1:22-cv-01124) in U.S. District Court for Western Texas in Austin. Bennett wrote Charter’s legal department in October 2020 demanding that the calls cease and saying they were in violation of the TCPA, it said. Charter responded by denying it placed the calls, assuring Bennett that his number was added to its internal do-not-call list, but the calls nevertheless continued, it said. Charter “ostensibly” instructs its call-center vendors “not to unlawfully telemarket to consumers, while at the very same time providing financial incentives for those same resellers to telemarket Spectrum services,” it said. A Charter spokesperson declined comment.