TCPA Allegations Against State Farm Unsubstantiated, Says Insurer
The filing of a lawsuit against State Farm “does not substantiate the allegations within the complaint,” emailed a spokesperson Wednesday in response to a Telephone Consumer Protection Act class action brought against the company Monday in U.S. District Court in Chicago (see 2210110009). “We’ve recently learned about the filing, and it is premature to comment at this time,” said the spokesperson. State Farm, via third parties acting on its behalf, made telemarketing calls “to hundreds of thousands or even millions of potential customers en masse,” despite FCC directives that sellers such as State Farm can’t avoid TCPA “liability” by outsourcing telemarketing to outside vendors, said the complaint.