NCTA Joins Push Against Redesignating N11 Number for Suicide Prevention Hotline

Redesignating an N11 number for a national suicide prevention and mental health crisis hotline would be unwise considering their heavy use, NCTA said in FCC docket 18-336 Tuesday. It said its three largest members carried 556,879 611 calls during October and November, along with 369,044 211 calls, 363,935 311 calls and 92,196 511 calls. That shows the "complicated challenge" with consumer outreach and education related to some redesignation and the FCC should look instead at a non-N11 number, it said. ATIS opposes repurposing an N11 number (see 1812110033).