TWC Customers Experience Service Outage Lasting 55 Minutes in Carolinas

Time Warner Cable customers in parts of the Carolinas experienced a service outage Thursday caused by a router problem that lasted about 55 minutes, a spokesman emailed us Friday. Because customers in the same region are served by different routers, the outage didn't affect all of the customers in a given region, he said. The outage was the second of its kind in the Carolinas within two weeks, with the prior one Dec. 27, the spokesman said.