Missouri AG Settles With Farmers Insurance for Violation of State's No-Call Law

Missouri Attorney General Chris Koster (D) reached a $575,000 settlement in a lawsuit against Farmers Insurance Exchange for violating state telemarketing and no-call laws, said a release from Koster's office. The settlement requires Farmers to create policies that will prevent future no-call violations, including agent training and annual audits of a sample of the company’s agents, the release said. The settlement will be the largest paid by a telemarketer for Missouri no-call and telemarketing violations, and will be used to educate consumers about the laws and to pay for the cost of the lawsuit, the release said. A Farmers spokesman said the company didn't think it "infringed on" any state regulations, it thinks the settlement "enables us to move forward with an outcome that is the best course of action for everyone involved."