911 Service in Tama County, Iowa, Restored After 36 Hours
Service was restored after a 911 outage that affected only landline calls in Tama County, Iowa, said a spokeswoman for the county's Emergency Management Agency. The outage was caused by an electrical surge the agency said was likely from a thunderstorm late Friday, Aug. 28. The problem wasn't brought to the agency's attention until Sunday, Aug. 30, when the county lost all three 911 trunks in the early morning and the outage began, the spokeswoman said. The outage couldn't be corrected until the replacement parts were delivered Tuesday and the outage lasted about 36 hours, she said. Neighboring counties answered landline calls that were rerouted during the outage, the spokeswoman said.