DC PSC Says Customers Will Lose Some Features in Switch to Verizon's FiOS Voice Service

Switched copper voice service and switched fiber voice service provide the same local exchange services, even though they don't operate in an identical matter, said the D.C. Public Service Commission Tuesday in an opinion and order in the investigation into the continued use of Verizon's copper infrastructure to provide services (case No. 1102). But residential and business customers will lose certain features associated with LECs if they choose FiOS digital voice service, the order said. Because fiber facilities are more resistant to environmental factors, the facilities may be less prone to service outages, the order said.