New York telecom companies have made improvements to...

New York telecom companies have made improvements to maintain or restore service after natural disasters like Superstorm Sandy, said a report Thursday to the New York State Public Service Commission. From the Department of Public Service, the report cited the companies’ use of newer technologies like Facebook to communicate with customers, and improved communications between the telcos and utilities. The actions address findings made by the Moreland Commission on Utility Storm Preparation and Response created by Governor Andrew Cuomo (D). “New York’s telecommunication companies have been working steadily to improve future restoration and response efforts during and following storms and other emergencies,” said PSC Chairwoman Audrey Zibelman in a news release (http://tinyurl.com/p2eylaj). “As part of this continuing effort, the Commission will work to enhance communication and coordination between the communications companies and electric utilities to ensure rapid emergency response and service restoration."