CaptionCall –- a subsidiary of Sorenson –- wrote...

CaptionCall -- a subsidiary of Sorenson -- wrote to the FCC’s Consumer and Governmental Affairs Bureau Friday to explain the measures it will take to comply with new IP Captioned Telephone Service rules (http://bit.ly/K9V9Ix). CaptionCall noticed many “conflicts” between the text of the final order and the codified rules, it said, such as when users must be registered. The rules are also “ambiguous” as to the permitted and excluded categories of third-party professional certifications, CaptionCall said, or what is meant by “business relationships,” “family relationships,” or “social relationships.” CaptionCall detailed a meeting with bureau staffers in July to seek clarification, but has not received guidance, it said. “Should the Commission disagree with any of the compliance measures CaptionCall intends to implement, CaptionCall requests immediate guidance and clarification."